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Terms of Service

This website is operated by Mushroom HK Co Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Mushroom HK Co Ltd. Mushroom HK Co Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

ONLINE STORE TERMS

Before any order is processed on the site mushroomhongkong.myshopify.com, a confirmation page will display automatically, showing a photo of the item selected, chosen color, relevant product code, chosen quantity, appropriate unit price and the total order price, inclusive of shipping.

You will be required to confirm the details of your order prior to payment. Following confirmation and payment, your order will be forwarded to MUSHROOMHK for processing, packaging and dispatch.

Every effort is made that color description and photographic representations of MUSHROOMHK goods posted on the site shop. MUSHROOMHK are faithful to the original items. However, variations in representation can occur from time-to-time as a result of the technical limitations of some computer equipment with regard to the depiction of colors. Consequently, MUSHROOMHK cannot be held responsible for errors or inaccuracies of the photos or graphic representations posted on the site http://mushroomhongkong.myshopify.com/. 

MUSHROOMHK reserves the right to cancel the order of a customer with whom they have been in dispute regarding previous orders, if MUSHROOMHK reasonably considers that a customer has violated the current ‘General Conditions of Use’ and/or ‘Sale’, or that they have undertaken fraudulent activity of any sort, or for any other justifiable motive.

ONLINE ORDERS

All orders are processed in HKD. Any orders placed using an account of another currency will be charged at the current exchange rate as converted by your bank, along with your bank’s exchange fees/commissions which are in accordance with the policies outlined by your bank. If you are not sure what you will be charged in your local currency, please contact your bank for more details before ordering.

The following debit/credit cards are accepted. The shipping of your order will not be authorized until notice of payment has been obtained and the consumer has receipt of the appropriate funds. Bank Deposit, Cash on Delivery and EPS are Accepted for Local orders. 

 In cases where particular products are unavailable, the relevant price of said items and associated shipping costs will be refunded to the buyer.

PAYMENT & SECURITY 

The website mushroomhongkong.myshopify.com reserves the right to verify the validity of the regulation, before shipping the order, by all means the seller deems necessary (including request ID, proof of address, etc. ).

mushroomhongkong.myshopify.com also reserves the right to refuse to make a delivery or to honor an order from a consumer who has not fully paid or a previous order or with whom a payment dispute is currently being administration. In case of fraud or suspected fraud, the seller reserves the right to remove any member without notice or compensation.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

  • We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
  • We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
  • You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall MushroomHK, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at sales@mushroom.hk or by mail at

Mushroom HK Co ltd

[Re: Privacy Compliance Officer]

Flat F, 12/F Yeung Yiu Chung (No.8) Ind Bldg, 20 Wang Hoi Road, Kowloon Bay Hong Kong