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Orders & Delivery

Order

If the item is out of stock, it will takes a month (to be confirm) for pre-order . 

VIP Program

We will offer 10% OFF discount for your following purchase.  

for more information about VIP program please contact us by email
enquiry@mushrooom.hk

Payment

  • Credit Card
  • FPS (For local only)
  • EPS ( For local only)

Offline Payment
You should send us the slip copy once the payment been settled. (To our email: sales@mushroom.hk)

For items in stock we will dispatch your order within 1-3 business day after confirmed payment received. 

For items out of stock or make to order, we will dispatch your order within 3-5 weeks of business day after confirmed payment received. 

Delivery Time
After order is confirmed and payment is received, orders going to  HK address are usually delivered within 5 business days, but international orders can take up to several weeks to be delivered. Please allow up to 1-2 weeks in transit to be safe!

Delivery
Shipping is charged at cost, as it appears on your check out page. 

Please take care to enter your delivery address correctly as we cannot be held responsible for any undelivered parcels or parcels delayed in transit due to incorrect address details being provided to us.

Should you wish to ship to a residential address, shipping will be via Hong Kong post register mail.

Overseas shipment included following

Asia
Hong Kong SAR, Indonesia, Israel, Japan, Macao SAR, Malaysia, Russia, Singapore, South Korea, Taiwan, Thailand, United Arab Emirates, Vietnam, Philippines

Austrial & New Zealand

Europe
Austria, Belgium, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Ukraine

Canada, United States

Rest of world please email us for further reconfirm

Please contact us if you have any problems : sales@mushroom.hk